
Engaging Public Sector Clients (eBook, PDF)
From Service-Delivery to Co-Production
Versandkostenfrei!
Sofort per Download lieferbar
81,95 €
inkl. MwSt.
Weitere Ausgaben:
PAYBACK Punkte
41 °P sammeln!
Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.
Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.