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Does Customer Involvement in Product Development Improve Efficiency and Sustenance of the Business? (eBook, PDF)

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Seminar paper from the year 2011 in the subject Business economics - Offline Marketing and Online Marketing, grade: B, The University of Liverpool, language: English, abstract: Every organization seeks to increase customer satisfaction level. This is the key objective for any organization's survival and performance excellence especially for companies involved in designing products for their customers. Creating and managing superior customer value requires their involvement to a certain degree to shape what they need their products to look like. Customer involvement bases its roots on the impor...

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