Dilemmas of reconciling local delivery and central direction in public services (eBook, PDF)
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A key problem in public sector management and governance is the relationship between the centre and local delivery of services. In particular, this relates to the need for adequate reporting techniques and measures which enable some accountability in the performance of agencies and their use of public monies. A range of methodologies for evaluation of policy implementation and outcomes has been developed to attempt to ensure that service delivery is clearly identified with the aims and objectives of government. However, writers on the development of managerialist approaches to public sector ac...
A key problem in public sector management and governance is the relationship between the centre and local delivery of services. In particular, this relates to the need for adequate reporting techniques and measures which enable some accountability in the performance of agencies and their use of public monies. A range of methodologies for evaluation of policy implementation and outcomes has been developed to attempt to ensure that service delivery is clearly identified with the aims and objectives of government. However, writers on the development of managerialist approaches to public sector activity have identified the problems that can result. This problematic relationship is reflected in the papers which form this e-book.
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