Andy Crabtree

eBook, PDF

Designing Collaborative Systems (eBook, PDF)

A Practical Guide to Ethnography

Beschreibung

This is currently the only book that gives designers practical advice on how to use the important new ethnographic approach to the development of collaborative and interactive computer systems. It demonstrates how to analyse the work tasks for which the system will be used, and then shows the designer how to incorporate this information into the design process so that the resulting system will be as well-suited to the task and user-friendly as possible. Although this approach is being widely used (by, amongst others, corporations such as IBM, Microsoft and Xerox), there are currently no books which provide a practical users' guide of this type. The book can also be used by students on advanced undergraduate and postgraduate courses covering Computer Supported Cooperative Work and Information Systems Design.

Technische Details

• Geräte: PC
• ohne Kopierschutz
• Größe: 3.24MB

Barrierefreiheit

• Text-to-Speech

Produktdetails

• Verlag: Springer London
• Seitenzahl: 184
• Erscheinungstermin: 11. Mai 2006
• Englisch
• ISBN-13: 9781852338480
• Artikelnr.: 43995483

Rezensionen

Fieldwork methods and sociological analysis have become increasingly relevant for designing interactive systems, but how to bring fieldwork, analysis and design together is still mysterious. Crabtree provides a unique insider's perspective and demonstrates the applicability of ethnomethodological analysis throughout the process of design. As well as providing valuable lessons to practitioners, his book will also contribute significantly to ongoing debates about the role, contribution, and practicalities of these methods. Paul Dourish, University of California, Irvine, USA.