Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson   Conversation Starters (eBook, ePUB)
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Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson Conversation Starters (eBook, ePUB)

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Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson Conversation Starters“Crucial Conversations: Tools for Talking When Stakes Are High” is a communication and self-help book written by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. In it, the authors explain different techniques on how to remain calm during a conversation and obtain the desired results. The book includes a six-minute technique to prepare for high-impact events and it teaches how to make it safe to discuss different topics, including controversial ones. It also explains the way...