Dave Gray
eBook, ePUB

Connected Company (eBook, ePUB)

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With a foreword by Alex Osterwalder.The future of work is already here.Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never before possible. But when your companys performance runs short of what youve promised, customers can seize control of your brand message, spreading their disappointment and frustration faster than you can keep up.To keep pace with todays connected customers, your company must become a connected company. That means deeply engaging with workers, partners, a...

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