Dianna Booher
eBook, ePUB

Communication Gaffs (eBook, ePUB)

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Have you ever had someone hurl an insult at you and leave you stunned and speechless? Have you ever discovered that you're the topic of a rumor or gossip that could stall your career? Don't worry; you are not alone. This book is the perfect resource on how to gracefully-but firmly-recover from such common communication sinkholes in the workplace. Your skills in rapidly recovering from these insensitive communications are key to career success. This book is a practical guide to know exactly what to say during these awkward and often hurtful moments, giving you the exact phrases and communicatio...

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