Comebacks at Work (eBook, ePUB)
Using Conversation to Master Confrontation
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A "lively, encouraging" guide to handling bullies and difficult personalities in the workplace ( Publishers Weekly). This stimulating, thought-provoking book lets you know how to break free of negative behavior, deal with office politics, and prevent difficult, repetitive, and avoidable situations. Reardon-a frequent HuffPost contributor and professor at USC's Marshall School of Business-arms readers with the tools they need to take control of conversations in the workplace, and never be at a loss for words again. Comebacks at Work reveals: why some comebacks work, while others fall flat why ...
A "lively, encouraging" guide to handling bullies and difficult personalities in the workplace ( Publishers Weekly). This stimulating, thought-provoking book lets you know how to break free of negative behavior, deal with office politics, and prevent difficult, repetitive, and avoidable situations. Reardon-a frequent HuffPost contributor and professor at USC's Marshall School of Business-arms readers with the tools they need to take control of conversations in the workplace, and never be at a loss for words again. Comebacks at Work reveals:
- why some comebacks work, while others fall flat
- why our mind goes blank when we are confronted, and how to overcome that response
- how to determine which comebacks work, and when to use them
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