Kerstin Peterson

eBook, PDF

Business Telecom Systems (eBook, PDF)

A Guide to Choosing the Best Technologies and Services

Beschreibung

For anyone involved in buying and managing telephone systems, this book brings clarity to the confusing array of products and services (such as voice mail, interactive voice response, fax-on-demand, T-1, and xDSL). The author explains how each technology works and its practical applications, so readers can choose the best systems and services for their needs. The book includes lists of products and vendors, plus sample RFPs (request for proposal) that are easily customized for a particular telecom system or cabling purchase.

Technische Details

• Geräte: PC
• ohne Kopierschutz
• Größe: 14.11MB

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Autor

Kerstin Peterson has been in telecommunications for 14 years. She's worked as a telecom analyst for the University of Pennsylvania, ALPO Petfoods and Dean Witter Reynolds, and spent five years as owner/operator of an interconnect company. She has written for Teleconnect magazine, Computer Telephony magazine and Call Center Magazine since 1996 and works as a contract project manager and freelance technical writer. Kerstin can be reached through her Web site, www.kerstin.net.

Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 320
• Erscheinungstermin: 8. Januar 2000
• Englisch
• ISBN-13: 9781482294569
• Artikelnr.: 57531152