John Hoover
eBook, ePUB

Best Practices: Difficult People (eBook, ePUB)

Working Effectively with Prickly Bosses, Coworkers, and Clients

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Every office has someone who's no fun to be around. But getting along with that personand managing them effectivelycan make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:Recognize why and when people act outIdentify different types of difficult peopleCope with difficult behaviorGet the most out of trouble employeesNurture a harmonious work environmentThe Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designe...

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