Accountability and Organisational Performance in the Public Sector (eBook, PDF)
A Symposium
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The purpose of this e-book is to make the case for the continuing education and research about both the promise and potential weakness of those management tools in the public sector whose origin is in the private sector. Some of the more notable examples of such transplants include management techniques or approaches such as PPB (Planning, Programming and Budgeting), TQM (Total Quality Management), BPR (Business Process Reengineering) or the BSC (Balanced Scorecard). Each of these managerial conceptual frameworks had a promise and a potential to improve the public sector.
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