Van Haren Publishing
Broschiertes Buch

Xla(r) Pocketbook

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'The 'Xperience Level Agreement (XLA)(R) is the framework and commitment to apply XM in tech- driven organizations and ecosystems. The three technology management philosophies that influenced our way of working are Lean, ITIL, and Agile. XLA is the missing piece of the puzzle. Why? In just two words: Lean is ?No Waste?, ITIL is ?No Chaos?, Agile is ?No Delay?, and XLA is ?No Frustration.?TOGAF(R) Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework used by the world's leading organizations to improve business efficiency. The TOGAF Certification ...