WORKBOOK for High Reliability Organizations, Second Edition

WORKBOOK for High Reliability Organizations, Second Edition

A Healthcare Handbook for Patient Safety & Quality

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ABOUT THE STUDENT WORKBOOK As a student in a healthcare profession, you have probably heard of the concept of high reliability as a means to reduce harm, enhance quality, and improve outcomes. Patient safety and quality are of increasing importance to consumers, payers, providers, and organizations. As a large majority of the workforce, nurses are on the front lines of the delivery and provision of safe and effective care. The quest for high reliability must permeate an organization by way of leadership commitment, a culture of safety, continuous quality improvement, and every person's focus w...