Why people want to work, not be worked

Why people want to work, not be worked

Effects of leadership on frontline employees' commitment to service quality - the case of F&B among Vietnamese people

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This book aims to decode frontline employees' psychology. It might be of great assistance to corporate levels and human resources of a company or even investors who want to integrate into Vietnamese food and beverage industry. Workforce is a sustainable competitive advantage. Hence, strategies in management are vital. Leaders are supposed to consciously change their behaviors to meet the subordinates. This book has practical recommendations. Grab one for yourself?