For more than 30 years, Gwendolyn Galsworth, PhD, has researched and developed the knowledge and know-how that defines the unique contribution that the visual workplace makes to the field of operational enterprise excellence and sustainable cultural and bottom line results. Founder and president of Visual Thinking Inc. and the Visual-Lean(R) Institute, Dr. Galsworth is author of many books, including Visual Systems , Smart Simple Design-Reloaded, and two Shingo award-winning books, Visual Workplace-Visual Thinking and Work That Makes Sense. Dr. Galsworth trains visual workplace trainers and helps companies around the globe accelerate their rate of transformation, strengthen cultural alignment, and achieve long-term sustainable results through the Institute's nine core visual workplace technologies. Galsworth's radio show, The Visual Workplace, draws more than 70,000 monthly listeners, with episodes available from our website, visualworkplace.com. Her newsletter, The Visual Thinker, features a new article, weekly. For more, see Wikipedia.