Using Information Technology Advancements to Adapt to Global Pandemics
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Using Information Technology Advancements to Adapt to Global Pandemics

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Many organizations, including government institutions and agencies, continue to increase their financial investment on information technology (IT) solutions. Despite these investments, during the global pandemic, employees and managers are either struggling or unequipped to use these tools effectively and efficiently for sustainability, competitive advantage, and decision making. Due to global pandemics, companies must harness the power of various digital channels such as big data analytics and artificial intelligence to better serve their customers and business partners. Using Information Tec...