User and Task Analysis for Interface Design
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Vorgestellt wird eine neue Methode zur Prüfung und Verbesserung der Anwenderfreundlichkeit von Benutzerschnittstellen. Jeder Schritt wird anhand übersichtlicher Abbildungen und instruktiver Beispiele erläutert. Checklisten und Formulare lassen sich leicht abwandeln und so an die Bedürfnisse des Lesers anpassen. (02/98)
The book helps you design a grat user interface by focusing in the most important step in the process - the first one. You learn to go out and observe your users work, whether they are employees of your company or people in customer organisations. You learn to find out what your users really need, not by asking them what they want, but by going through a process of understanding what they are trying to accomplish. You learn: How interface designers use user and task analysis to build successfull interfaces. Why knowlegde of users, their tasks, and their environments is critical to successful design. How to prepare and set up your site visits. How to select and train your user and task analysis team. What observations to make, questions to ask, and questions to avoid. How to record and report what you have learned to your development team members. How to turn the information you've gathered into design idea. How to create paper prototypes of your interface design. How to conduct usability tests with your prototypes to find out if you're on theright track. This book includes many examples of design successes and challenges for products of every kind.
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