Urban Reverse Logistics Operations for Competitive Advantage
Muhammad Ali
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Urban Reverse Logistics Operations for Competitive Advantage

Supply Chain & Logistics Management

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This book presents the handling of returned goods from a different perspective. The book compares forward logistics operations with reverse logistics operations.It is noted that Reverse logistics is not the opposite of profitable forward logistics.There are many complexities that are associated with reverse logistics operations that are addressed in this book. Design of warehouse, utilisation of transportation resources and allocation of human resource for handling returned goods are some factors that push the retailers to focus on forward logistics.Handling of returned goods costs $ 862 billi...