Unfair Comparisons
Nuancing the "Sold, Not Bought" Category
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The life insurance industry stands at a pivotal moment. Consumer trust is eroding, many new technology entrants have failed, and the demands for innovation have never been more urgent. Maria Ferrante-Schepis offers a compelling "video tape review" of the industry's last decade, enabling us to rethink what's possible in a negative demand category. With decades of experience and a deep understanding of the industry's challenges, Maria unpacks:The subtle and not so subtle nuances that she believes have been missed or misunderstood by innovators and that shape key lessons to innovate in the future...
The life insurance industry stands at a pivotal moment. Consumer trust is eroding, many new technology entrants have failed, and the demands for innovation have never been more urgent. Maria Ferrante-Schepis offers a compelling "video tape review" of the industry's last decade, enabling us to rethink what's possible in a negative demand category. With decades of experience and a deep understanding of the industry's challenges, Maria unpacks:The subtle and not so subtle nuances that she believes have been missed or misunderstood by innovators and that shape key lessons to innovate in the future. The role of both advisor and consumer fear, and how if managed correctly is a key pillar of transformation. The importance of having the right division of labor between the human and technology to fully meet the needs of customers. Ways to think about repurposing the true capabilities of the industry in a world where the risk of death is not what it used to be. This book goes beyond theory-it's packed with insights, relatable stories, and a fresh perspective to enable effective action.
