Understanding and Improving Public Management Reforms - Elston, Thomas (University of Oxford)
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Why do top-down reforms to public services so often over-promise and under-deliver? Using five concepts from psychology, economics and organisational sociology and diverse examples of successes and failures, Thomas Elston addresses this pressing question of good governance.

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Produktbeschreibung
Why do top-down reforms to public services so often over-promise and under-deliver? Using five concepts from psychology, economics and organisational sociology and diverse examples of successes and failures, Thomas Elston addresses this pressing question of good governance.
Autorenporträt
Thomas Elston is Associate Professor of Public Administration in the Blavatnik School of Government at the University of Oxford.