UCLA Anderson Business and Information Technologies (Bit) Project, The: A Global Study of Business Practice
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UCLA Anderson Business and Information Technologies (Bit) Project, The: A Global Study of Business Practice

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Most of the large economies in the world are already dominated by services. Developed countries are now also becoming information economies; the US is a case in point. The confluence of these trends means that information services are the largest part of the US and other developed economies, with others close behind. This evolution is being accompanied by a revolution: the rapid industrialization of information services. These developments have manifold consequences for the economy as a whole, as well as for productivity, trade, jobs, globalization and competition. At the sector level, many in...