Transforming Health Care Scheduling and Access

Transforming Health Care Scheduling and Access

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Herausgeber: McGinnis, J Michael; Kaplan, Gary; Lopez, Marianne Hamilton
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"According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource--highly trained personnel--inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to manag...