TQM Implementation Models: Study in Context of Indian SMEs
Shyamkumar Kalpande
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TQM Implementation Models: Study in Context of Indian SMEs

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Total quality management (TQM) is an approach to improve the effectiveness and flexibilities of business as a whole. It is essentially a way of organizing and involving the whole organization, all departments, each activity and every single person at every level. TQM ensures that the management adopts a strategic overview of the quality and focuses on prevention rather than inspection. TQM system ought to incorporate various tools which can help corporations sustain their standards of quality and compliance with any industry regulations. When all these tools are brought together in a single so...