Towards the Enhancement of TQM Implementation in SMEs
Mona Mohamed Abd Elghany
Broschiertes Buch

Towards the Enhancement of TQM Implementation in SMEs

Case Study in Developing Countries

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In developing countries, particularly for Small and Medium sized Enterprises (SMEs), TQM acts as a philosophy of continual improvement through a systematic, integrated, consistent, and organizational wide perspective. Unfortunately, SMEs contribution to growth and employment is constrained by limited access to finance, restrictive business environment with strong incentives for informality, poor management and technical capacity, and difficult access to information. Hence, a scenario-based measurement instrument is presented to overcome these shortcomings and to ensure the comprehension of its...