To push or to pull: Dynamics of promotional strategies
Debasis Pradhan
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To push or to pull: Dynamics of promotional strategies

Tale of three rural industries

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A critical question facing a brand or product manager is, should marketing expenditures be directed to the end user (pull) or to the intermediaries in the channel (push)? This can be understood better if advertising is viewed as a "defensive" strategy to build brand loyalty that helps in retaining loyal consumers and price promotions as an "offensive" strategy to snatch loyal consumers away from rival brands. This push vs. pull debate assumes more importance for efficiency concerns as well. In this book,the focus has been on the promotional strategies being adopted by three rural industries of...