Think Wow
Daren Martin
Gebundenes Buch

Think Wow

Exceptional Customer Experience

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Erscheint vorauss. 27. Januar 2026
12,99 €
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In today's hyper-competitive marketplace, average service is invisible--and bad service goes viral. The only path to lasting customer loyalty and explosive growth is delivering moments of WOW at every touchpoint. In think WOW: Exceptional Customer Experience, bestselling author and culture architect Daren Martin, PhD shows leaders, managers, and frontline employees how to transform ordinary transactions into unforgettable experiences. With punchy insights, powerful stories, and a visually dynamic format, think WOW gives you the tools to: >- Create consistency that customers trust--and competit...