The Use of Key Figures and its Impact on Activity
Anja Kern
Broschiertes Buch

The Use of Key Figures and its Impact on Activity

The Case of a Hospital. Dissertationsschrift

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The objective of the research is to analyze the use of key figures as management tools; in particular how they are used and the impact of their use on activity. The focus is on the analysis of the micro-processes and dynamics of the use of key figures. To overcome the shortcomings of the cognitive-rational paradigm in management research, this book presents an alternative approach based on Cassirer's philosophy and Vygotski's theory of object-oriented and mediated action. The research proposes a new theory of the use of management tools, in particular key figures, which recognizes their interp...