The Transformation of Work in Welfare State Organizations
Broschiertes Buch

The Transformation of Work in Welfare State Organizations

New Public Management and the Institutional Diffusion of Ideas

Herausgeber: Sowa, Frank; Zapfel, Stefan; Staples, Ronald
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How has New Public Management influenced social policy reform in different developed welfare states? New managerialism is conceptualized as a paradigm, which not only shapes the decision-making process in bureaucratic organizations but also affects the practice of individuals (citizens). Public administrations have been expected to transform from traditional bureaucratic organizations into modern managerial service providers by adopting a business model that requires the efficient and effective use of resources. The introduction of managerial practices, controlling and accounting systems, mana...