Gebundenes Buch

The Transformation of Work in Welfare State Organizations

New Public Management and the Institutional Diffusion of Ideas

Herausgeber: Sowa, Frank; Zapfel, Stefan; Staples, Ronald
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How has New Public Management influenced social policy reform in different developed welfare states? New managerialism is conceptualized as a paradigm, which not only shapes the decision-making process in bureaucratic organizations but also affects the practice of individuals (citizens). This book highlights the tensions that emerge from implementing new managerialism practices in public organizations and how staff respond by developing practices to either meet or circumvent these.