The Shopper Marketing Revolution

The Shopper Marketing Revolution

Consumer - Shopper - Retailer: How Marketing Must Reinvent Itself in the Age of the Shopper

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The consumer goods industry accounts for 20 percent of the world's gross domestic product (GDP)—that's over $14 trillion in turnover. And yet the industry isn't growing! It lags behind global GDP growth, and the latest figures suggest that the world's top 250 consumer goods manufacturers lost nearly $38 billion in profit in 2011 compared to the previous year. As growth declines, profit margins erode and leading players are caught in a perfect storm: hyper competition, the growth of mega-retailers, explosive increases in input costs, talent shortages, and the declining effectiveness of tradit...