Gebundenes Buch

The Sage Handbook of Conflict Communication

Integrating Theory, Research, and Practice

Herausgeber: Oetzel, John G; Ting-Toomey, Stella

Beschreibung

First Edition winner of the 2007 Distinguished Book Award from the Communication & Social Cognition Division of the National Communication Association. The means to express conflict is through communication (verbal and nonverbal messages); likewise, the means to manage and address conflict is through communication. The Second Edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools. Key Features: Examines conflict in multiple contexts: Rather than focusing on a single context, the Handbook's four parts focus on contexts in which conflict occurs - conflict in relationships and families, conflict at work, conflict in communities, and conflict in international/intercultural situations - and includes an understanding of how each context impacts the others. Integrates research and practice: The art and science of conflict are blended together by integrating research and practice so that practitioners and scholars know both the theoretical explanations of conflict as well as the skills needed to address conflict. Offers a thorough review of literature: This book assembles the knowledge base of the field of conflict communication in one volume. A thorough review of literature provides access to a vast amount of research. Since culture shapes the way we view and communicate about conflict, a strong emphasis is placed on cultural diversity.

Autor

John G. Oetzel (PhD, University of Iowa), is a professor in the Department of Management Communication in the Waikato Management School at the University of Waikato in Hamilton, New Zealand. He teaches courses in conflict, intercultural communication, health communication, and research methods. His research program centers on understanding and improving challenging communication among people with different group identities (particularly cultural identities). Dr. Oetzel uses quantitative survey methods and/or mixed-method designs to address three strands: (1) conflict in culturally diverse work groups and organizations, (2) communication in the health care delivery process, and (3) partnerships between community members and academics to address community health. He is co-author (with Stella Ting-Toomey) of Managing Intercultural Communication Effectively (2001, SAGE) and author of Intercultural Communication: A Layered Approach (2009, Pearson). He is also the author of more than 60 articles and book chapters. Stella Ting-Toomey (PhD, University of Washington) is a professor of human communication at California State University, Fullerton (CSUF). She has published numerous books and over more than 100 articles/chapters on the topics of intercultural conflict competence and ethnic identity negotiation process. A recent book title is Understanding Intercultural Communication, Second Edition (with Leeva Chung; Oxford University Press). Her publications have also appeared in the International Journal of Intercultural Relations, Communication Monographs, Human Communication Research, and The International Journal of Conflict Management, among others. Dr. Ting-Toomey′s teaching passions include intercultural conflict theory and practice and intercultural communication training. She is the 2008 recipient of the 23-campus wide CSU Wang Family Excellence Award, and the 2007-2008 recipient of the CSU-Fullerton Outstanding Professor Award. She has lectured widely throughout the United States, Asia, and Europe on the theme of mindful intercultural conflict competence.

Produktdetails

• Verlag: Sage Publications
• 2nd edition
• Seitenzahl: 912
• Erscheinungstermin: 12. Februar 2013
• Englisch
• Abmessung: 263mm x 187mm x 55mm
• Gewicht: 1696g
• ISBN-13: 9781412987790
• ISBN-10: 1412987792
• Artikelnr.: 36151200