The Quality Library
A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers
Versandkostenfrei!
Versandfertig in 1-2 Wochen
58,99 €
inkl. MwSt.
PAYBACK Punkte
29 °P sammeln!
In an environment of budget cuts and freezes, libraries must keep a tight rein on costs and inefficiencies. This title offers a methodology to pinpoint trouble areas and improve processes. It provides administrators an understanding of their suppliers and customers. It empowers front-line staff to make improvements and better decisions.
Andere Kunden interessierten sich für
