The Horizontal Organization
What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers
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This text provides a model for organizations to structure themselves to deliver successful products or services to their customers. It eliminates the prevailing hierarchical organization of command and control and replaces it with a horizontal organization that manages the basic core processes that create and deliver products or services. The form has been used in a wide variety of organizations with considerable measurable success.
Ostroff provides executives with the first truly viable alternative to the age-old vertical alignment of businesses, and presents a view of what the organization of the future looks like and how it will work.
