The Feds

The Feds

Quality Plan to Enlighten the Workforce

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THE FEDS: Quality Plan to Enlighten the Workforce (226 pages) By John E. Soller & Harold G. Davies Functional Education Department System (FEDS) is a planning system design to enlighten the workforce on how to develop and use their person-to-person skills more effectively. This plan expands on Philip B. Crosby "Quality without Tears" - The art of hassle free management. (pp. 92) The entire education process can be summarized in what he calls the "six c's": 1. Comprehension 2. Commitment 3. Competence 4. Communication 5. Correction 6. Continuance. Feds apply this "six c's" throughout this suppl...