G. Dennis Beecroft, Grace L. Duffy

Broschiertes Buch

The Executive Guide to Improvement and Change

Beschreibung

There are many techniques and a variety of tools available to improve or change an organization, but how do executives and senior management decide which are right for their organizations? The Executive Guide to Improvement and Change is designed to help managers and executives understand the many different approaches to organizational change and improvement. The book explains that there is not one technique that works best for any organization, but rather that the managers and executives need to develop their own strategies with a blending of different methods. The authors share the tools and techniques that they have used to successfully make changes and improvements in their own organizations, which include examples from manufacturing, healthcare, service, government, telecommunications, education, and more. The Executive Guide to Improvement and Change covers a variety of techniques ranging from auditing to teamwork, Six Sigma to Customer Satisfaction, and more. The book will assist executives and managers lead improvement and change initiatives within the organization and the larger business community, as well as educate those who aspire to senior positions of leadership.

Autor

G. Dennis Beecroft is president of G. Dennis Beecroft Inc., a management consulting company that specializes in cost of quality, problem solving, quality improvement, training effectiveness, and quality management systems. Dennis is a licensed electrical engineer with the Professional Engineers of Ontario, a certified lead auditor and senior member of the American Society of Quality. Prior to starting his own business, Dennis was the managing director of the Institute for Improvement in Quality and Productivity at the University of Waterloo for 14 years, where he provided training and consulting for organizations in Canada, United States, Mexico, India, Israel, Singapore, New Zealand, and Korea. Before joining the University, Dennis spent 23 years with Westinghouse Canada in various management positions in manufacturing, engineering, maintenance, project management, and quality. Dennis also holds the position of special graduate faculty for the faculty of graduate studies at the University of Guelph and is an adjunct faculty member with management sciences at the University Of Waterloo. Dennis can be contacted at [e-mail]

Produktdetails

• Verlag: ASQ Quality Press
• Seitenzahl: 274
• Erscheinungstermin: 13. November 2002
• Englisch
• Abmessung: 254mm x 178mm x 15mm
• Gewicht: 521g
• ISBN-13: 9780873895798
• ISBN-10: 0873895797
• Artikelnr.: 67708022