The effectiveness of electronic cards
Niyonshuti Fiston Gustave
Broschiertes Buch

The effectiveness of electronic cards

on quality services of commercial banks in Africa

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This study is about the effectiveness electronic cards on quality services of commercial banks, a case study of Banque Populaire du Rwanda Headquarters branch. Commercial banks have been operating under the traditional system. Recently, they have introduced the use of electronic and computerized system. Given the challenges encountered by Customers of various banks especially these waiting on the queue for services, fund insecurity, inflexible and inconvenient services which characterized manual banking systems where Banque Populaire du Rwanda left for some years ago, the main objective of thi...