
The Digital Hand
How Computers Changed the Work of American Manufacturing, Transportation, and Retail Industries
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This book describes how computers were used in 16 American industries over the past half century to determine what were the critical uses, how technologies came into these industries, and how they were changed by it. This book asserts that computing profoundly changed the nature of work in these industries, creating the bedrock of the Information Age.
In The Digital Hand, James W. Cortada combines detailed analysis with narrative history to provide a broad overview of computing's role in sixteen industries, accounting for nearly half of the U.S. economy. Beginning in 1950, when commercial applications of digital technology began to appear, Cortada examines the ways different industries adopted new technologies, as well as the ways their innovative applications influenced other industries and the U.S economy. In addition, to this account of computers' impact on industry, Cortada also demonstrates how industries themselves influenced the nature of digital technology. Managers, economists, and anyone interested in the history of modern business will appreciate this historical analysis of digital technology's many roles and its future possibilities in a wide array of industries. A detailed picture of what the infrastructure of the Information Age really looks like and how we got there, The Digital Hand is a sweeping survey of how computers transformed the American economy.