The Continuous Improvement Process
Peter Bebersdorf
Broschiertes Buch

The Continuous Improvement Process

Strengthen the organizational citizenship behavior in manufacturing companies ¿ a consulting approach

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Revision with unchanged content. Organizational Citizenship Behaviour (OCB) and a special form of it, the participation in the Continuous Improvement Process (CIP), are prospective key factors and qualifications that differentiate a successful from an average company. They represent the most important part of the human capital that gets more and more important and relevant for the economical success in times of the information society and numerous lean strategies . OCB or the participation in the CIP can not be influenced directly or even be demanded. The constructs organizational identificati...