Abhishek Behl, Chitra Krishnan, Priyanka Malik, Shalini Gautam

Gebundenes Buch

The ChatGPT Revolution

How Conversational AI is Transforming Customer Service and Business Operations

Herausgeber: Behl, Abhishek; Gautam, Shalini; Malik, Priyanka; Krishnan, Chitra

Beschreibung

The ChatGPT Revolution provides readers with an immersive journey into conversational AI powered by the ChatGPT framework. With real world examples and analysis, this work explores the potential of ChatGPT in scientific research, customer service, and business operations.

Autor

Abhishek Behl is Associate Professor at Keele Business School, Keele University, UK. Chitra Krishnan is Associate Professor of HR & OB at Symbiosis Centre for Management Studies, Noida, Symbiosis International (Deemed University), Pune, India. Priyanka Malik is Professor at Galgotias University, Greater Noida (U.P.), India. Shalini Gautam is Professor and Head of Outreach and Research at Delhi Metropolitan Education (Affiliated with GGSIPU), India.

Produktdetails

• Verlag: Emerald Publishing Limited
• Seitenzahl: 288
• Erscheinungstermin: 22. Mai 2025
• Englisch
• Abmessung: 158mm x 238mm x 23mm
• Gewicht: 528g
• ISBN-13: 9781835498538
• ISBN-10: 1835498531
• Artikelnr.: 72737709