The Blackwell Encyclopedia of Management, Operations Management
Nigel Slack
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The Blackwell Encyclopedia of Management, Operations Management

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Now 256 full entries; All entries revised and bibliographies significantly up-dated and extended; 93 new entries across a wide range of areas * in particular more on service, strategy, technology and innovation but beefing up core entries (e.g. newsvendor model). New Authors: 31 new authors from UK, Europe and North America (inc. Harvard and Georgetown), now more than 50 contributors