Todd Unger

Gebundenes Buch

The 10-Second Customer Journey

The CXO's playbook for growing and retaining customers in a digital world

Beschreibung

By combining the power of customer experience and marketing, The 10-Second Customer Journey offers a roadmap to getting quickly from â I see itâ to â I love itâ in todayâ s digital environment.

Autor

Todd Unger is Chief Experience Officer (CXO) of the American Medical Association, where he has driven record growth and gained international recognition for the AMA CX program. A transformational marketing and digital executive, Unger's experience places him at the nexus of e-commerce, content, technology, product development and marketing, the building blocks of today's customer experience.

Produktdetails

• Verlag: Practical Inspiration Publishing
• Seitenzahl: 184
• Erscheinungstermin: 11. Juni 2024
• Englisch
• Abmessung: 223mm x 148mm x 21mm
• Gewicht: 424g
• ISBN-13: 9781788605908
• ISBN-10: 178860590X
• Artikelnr.: 69041191