Technical Documentation Best Practices - Planning and Structuring Helpful User Assistance
Marc Achtelig
Broschiertes Buch

Technical Documentation Best Practices - Planning and Structuring Helpful User Assistance

Contents, Structure, User Navigation

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Even the best information is worthless if users can't find it. Providing user-friendly structure and navigation is just as important as providing well-written content. However, structuring user assistance isn't as simple and obvious as it may seem. If you think that your document structure should follow the structure of your product's components and functions: You're wrong. If you think that the type of document that you prefer is the same type of document that your clients prefer: You're wrong. If you think that all the information that you have is important: You're also wrong. This book tell...