Dr. Sandy Furterer is an Associate Professor and Department Chair at the University of Dayton, in the Department of Engineering Management, Systems and Technology. She has applied Lean Six Sigma, Systems Engineering, and Engineering Management tools in higher education, healthcare, banking, retail, and other service industries. She had achieved the level of Vice President in several banking institutions. She previously managed the Enterprise Performance Excellence center in a healthcare system. Dr. Furterer received her Ph.D. in Industrial Engineering with a specialization in Quality Engineering from the University of Central Florida in 2004. She received an MBA from Xavier University, and a Bachelor and Master of Science in Industrial and Systems Engineering from The Ohio State University. Dr. Furterer is an author or co-author of several reference textbooks and handbooks on Lean Six Sigma, Design for Six Sigma, Lean Systems, Quality Management and Quality Improvement, as well as several journal articles, conference proceedings, and more than 90 conference presentations. Dr. Furterer has extensive experience in business process and quality improvements. She is an ASQ Certified Six Sigma Black Belt, an ASQ Certified Manager of Quality/ Organizational Excellence, an ASQ Certified Quality Engineer, an ASQ fellow, and a certified Six Sigma Master Black Belt. Dr. Furterer lives in Dayton with her husband Dan, rescue dogs Demi (Dr. Deming), Lily (Lilian Gilbreth), and cats Louis and Gypsy. Her 3 wonderful kids are also close by.
![Cover Principles and Tools for Supply Chain Management [With CDROM]](https://bilder.buecher.de/produkte/22/22479/22479450n.jpg "Principles and Tools for Supply Chain Management [With CDROM]")