Synchroservice
Versandkostenfrei!
Versandfertig in über 4 Wochen
28,99 €
inkl. MwSt.
PAYBACK Punkte
14 °P sammeln!
In Synchroservice!, Schonberger, teaming up with Edward M. Knod, Jr., targets leading-edge world-class excellence strategies for the service industry, giving you everything you need to design and execute a synchronized service strategy. Through practical advice gleaned from years of experience, the authors give you the insight to synchronize every aspect of your organization for improved customer service - and enhanced competitive advantage!
Andere Kunden interessierten sich für
