SOCIAL WORK 4.0
AN INNOVATIVE VISION OF THE INTERVENTION SERVICE
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In a world marked by technological acceleration, the irruption of generative artificial intelligence is transforming working, educational and social life. This book proposes a critical and committed look from social work in the face of these changes, exploring challenges and opportunities. Based on research with social workers from different generations and backgrounds, it reveals a growing willingness to integrate digital tools into professional practice. It highlights concrete uses in operational tasks, information analysis and technical support, without losing sight of the ethical and relat...
In a world marked by technological acceleration, the irruption of generative artificial intelligence is transforming working, educational and social life. This book proposes a critical and committed look from social work in the face of these changes, exploring challenges and opportunities. Based on research with social workers from different generations and backgrounds, it reveals a growing willingness to integrate digital tools into professional practice. It highlights concrete uses in operational tasks, information analysis and technical support, without losing sight of the ethical and relational values that define the discipline. Under the concept of Social Work 4.0, the book invites to rethink the profession in digitalized contexts, not from fear, but from possibility. Far from seeing artificial intelligence as a threat, it is seen as a tool that complements and enhances social interventions, improving their scope and effectiveness. It is a key contribution to the debate on the digital transformation of social work.
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