Smiling Down the Line
Info-Service Work in the Global Economy
Versandkostenfrei!
Versandfertig in über 4 Wochen
43,99 €
inkl. MwSt.
PAYBACK Punkte
22 °P sammeln!
Smiling Down the Line theorizes call centre work as info-service employment and looks at the effects of ever-changing technologies on service work, its associated skills, and the ways in which it is managed.
Andere Kunden interessierten sich für
