Small Business Programs: Benefits, Barriers, Bridges and Critical Success Factors
Tricia A. van den Top
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Small Business Programs: Benefits, Barriers, Bridges and Critical Success Factors

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The purpose of this research was to ascertain the benefits, barriers, bridges and critical success factors of small business programs. Specifically, this thesis sought to answer four research questions addressing the essential elements for implementing, developing and sustaining a small business program. The research questions were answered through a comprehensive literature review, and the use of multiple case studies. However, the solicitation of meeting materials from 10 organizations with small businesses or supplier diversity programs provided additional information. Ten experts, represen...