Shift work and organizational citizenship behaviors
Baptiste Froidefond
Broschiertes Buch

Shift work and organizational citizenship behaviors

Does the type of shift have an effect on the supervisor's valuation of the CCOs in his or her work teams?

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Researchers have clearly indicated (Borman & Motowidlo and Organ, 1988), that in evaluations of work performance, performance on tasks directly assigned in the workstation is taken into account. But there are also other evaluations of contextual performance, referring to behaviours not directly prescribed in the job, which some people call "pro-social behaviour at work" and others, notably Organ (1988), call "organisational citizenship behaviour" (OCB). However, if these behaviors have been the subject of numerous studies in order to understand the determinants and consequences on the workers ...