Service Opportunities for Electric Utilities: Creating Differentiated Products
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Service Opportunities for Electric Utilities: Creating Differentiated Products

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This monograph is the proceedings of a symposium held at the University of California at Berkeley, September 12-14, 1990. It was sponsored by the Electric Power Research Institute (EPR!) and by the University of California University-Wide Energy Research Group (UERG). The sympo sium brought together researchers and practitioners from academia, the utility industry, private and public organizations and regulatory agencies to address various challenges and opportunities related to product differen tiation in the electric power industry. Electric utilities are evolving rapidly from commodity-orie...