Broschiertes Buch

Service Operations Management

Beschreibung

Discover the essential principles behind managing service operations, delving into strategic service design, quality enhancement, capacity planning, and process improvement. It explores methods to tackle industry-specific challenges while boosting efficiency and customer satisfaction in diverse organizational settings.

Autor

Julie Ostmoe holds a master's degree in Sustainability and Innovation Management, complemented by a diverse background in HR, Employer Branding, and Project Management. As a Freelance Consultant, she currently provides expertise in leadership support, sustainability consulting, administration, and HR, always staying abreast of the latest trends in these fields. Her professional journey began with a one-year study in Leadership and Organizational Management, followed by a Bachelor's degree in HR and Personnel Management, culminating in a specialization in Sustainability and Innovation. Julie is deeply committed to enhancing the ability to sustain through the challenges of today and those yet to come.

Produktdetails

• Verlag: Toronto Academic Press
• Seitenzahl: 292
• Erscheinungstermin: 10. Januar 2025
• Englisch
• ISBN-13: 9781779563125
• ISBN-10: 1779563124
• Artikelnr.: 72666043